Amazon Prime is a popular subscription service that offers a wide range of benefits, including free two-day shipping, access to Prime Video, and more. However, if you're no longer using Prime or you want to save money, you can easily cancel your membership.
In this article, we'll walk you through the steps on how to cancel your Amazon Prime membership, both online and through the Amazon app. We'll also provide some tips on how to avoid being charged for Prime if you decide to cancel your membership.
If you're ready to cancel your Amazon Prime membership, follow the steps below:
How to Cancel Amazon Prime
Follow these simple steps to cancel your Amazon Prime membership:
- Open Amazon website or app
- Go to "Your Account"
- Select "Prime Membership"
- Click "End membership"
- Confirm cancellation
- Check for refund (if eligible)
- Cancel Prime Video channels
- Update payment method
Remember to cancel any Prime Video channels you're subscribed to, and update your payment method if you have a gift card balance or promotional credits.
Open Amazon website or app
To begin the process of canceling your Amazon Prime membership, you'll need to open the Amazon website or app.
If you're using a web browser, go to the Amazon homepage at www.amazon.com. If you're using the Amazon app, open it on your mobile device.
Once you're on the Amazon website or app, make sure you're signed in to your account. If you're not signed in, click on the "Sign in" button and enter your email address and password.
After you're signed in, hover over the "Account & Lists" menu in the top right corner of the page (website) or tap on the three horizontal lines in the top left corner (app). A drop-down menu will appear.
In the drop-down menu, select "Prime Membership" to proceed to the next step of the cancellation process.
Go to "Your Account"
Once you've opened the Amazon website or app and signed in to your account, you need to go to the "Your Account" page.
On the Amazon website, hover over the "Account & Lists" menu in the top right corner of the page. A drop-down menu will appear.
In the drop-down menu, click on the "Your Account" link.
On the Amazon app, tap on the three horizontal lines in the top left corner. A slide-out menu will appear.
In the slide-out menu, tap on the "Your Account" option.
The "Your Account" page contains a variety of information and settings related to your Amazon account, including your Prime membership.
In the next step, we'll look for the "Prime Membership" section on the "Your Account" page.
Select "Prime Membership"
On the "Your Account" page, locate the "Prime Membership" section.
- Find the "Manage Prime Membership" button:
Look for a button labeled "Manage Prime Membership" or "Manage Your Prime Membership." This button may be located in a prominent position on the page, such as near the top or center.
- Click or tap the button:
Once you've found the "Manage Prime Membership" button, click on it (if you're using a computer) or tap on it (if you're using a mobile device).
- Review your Prime membership details:
The "Manage Prime Membership" page will display information about your Prime membership, including your membership status, renewal date, and payment method.
- Look for the "End membership" or "Cancel membership" button:
On the "Manage Prime Membership" page, there should be a button labeled "End membership" or "Cancel membership." This button may be located near the bottom of the page.
In the next step, we'll click or tap the "End membership" or "Cancel membership" button to proceed with the cancellation process.
Click "End membership"
Once you've found the "End membership" or "Cancel membership" button on the "Manage Prime Membership" page, click on it (if you're using a computer) or tap on it (if you're using a mobile device).
A confirmation dialog box will appear, asking you to confirm that you want to cancel your Prime membership.
The confirmation dialog box may also provide you with some information about the consequences of canceling your membership, such as the loss of Prime benefits and any prorated refunds you may be eligible for.
If you're sure that you want to cancel your membership, click or tap on the "Confirm cancellation" or "Yes, cancel my membership" button.
Your Amazon Prime membership will be canceled immediately, and you'll receive a confirmation email from Amazon.
Confirm cancellation
After you click or tap the "End membership" or "Cancel membership" button, a confirmation dialog box will appear, asking you to confirm that you want to cancel your Prime membership.
- Read the confirmation message:
The confirmation dialog box will contain a message that summarizes the consequences of canceling your membership. This may include information about the loss of Prime benefits, any prorated refunds you may be eligible for, and the effective date of the cancellation.
- Check the cancellation date:
Make sure you understand when your Prime membership will be canceled. The cancellation date may be immediate or it may be at the end of your current billing cycle.
- Click or tap the confirmation button:
Once you're sure that you want to cancel your membership, click or tap on the "Confirm cancellation" or "Yes, cancel my membership" button. This will confirm your cancellation and complete the process.
- Check your email for confirmation:
After you confirm the cancellation, you should receive a confirmation email from Amazon. This email will provide you with a record of your cancellation and any important information related to your Prime membership.
If you have any questions or concerns about the cancellation process, you can contact Amazon customer service for assistance.
Check for refund (if eligible)
Depending on the timing of your cancellation and the terms of your Prime membership, you may be eligible for a prorated refund.
- Check your Prime membership renewal date:
If you cancel your Prime membership before your renewal date, you may be eligible for a refund of the unused portion of your membership fee.
- Contact Amazon customer service:
If you're not sure whether you're eligible for a refund, you can contact Amazon customer service for assistance. They will be able to review your account and determine if you're eligible for a refund.
- Follow the refund instructions:
If you're eligible for a refund, Amazon will provide you with instructions on how to receive your refund. This may involve providing your bank account information or requesting a gift card.
- Check your payment method for the refund:
Depending on your payment method, it may take a few days or even weeks for the refund to be processed and appear in your account.
If you have any questions or concerns about your refund, you can contact Amazon customer service for assistance.
Cancel Prime Video channels
If you have subscribed to any Prime Video channels, you'll need to cancel them separately from your Prime membership.
- Go to the Prime Video Channels page:
Open the Amazon website or app and go to the Prime Video Channels page. You can find the link to this page in the "Your Account" section of the website or app.
- Find the channel you want to cancel:
On the Prime Video Channels page, find the channel that you want to cancel. You can use the search bar or browse through the list of channels.
- Click or tap the "Cancel channel" button:
Once you've found the channel you want to cancel, click or tap on the "Cancel channel" button. This button is usually located next to the channel's name or logo.
- Confirm the cancellation:
A confirmation dialog box will appear, asking you to confirm that you want to cancel the channel. Click or tap on the "Confirm cancellation" button to complete the process.
Once you've canceled a Prime Video channel, you'll no longer have access to the content from that channel. You can always resubscribe to the channel in the future if you change your mind.
Update payment method
If you have a gift card balance or promotional credits in your Amazon account, you may need to update your payment method before you can cancel your Prime membership.
- Go to the "Your Account" page:
Open the Amazon website or app and go to the "Your Account" page. You can find the link to this page in the top right corner of the website or in the slide-out menu of the app.
- Click or tap on "Payment options":
Under the "Your Account" section, click or tap on the "Payment options" link. This will open the payment settings page.
- Select a new payment method:
On the payment settings page, you can select a new payment method for your Amazon account. You can choose from a variety of payment methods, including credit cards, debit cards, and gift cards.
- Click or tap on "Update":
Once you've selected a new payment method, click or tap on the "Update" button to save your changes.
Once you've updated your payment method, you can proceed with canceling your Prime membership. This will ensure that your account is not charged for any future Prime membership fees.
FAQ
If you have any questions about how to cancel your Amazon Prime membership, here are some frequently asked questions and answers:
Question 1: How do I cancel my Amazon Prime membership?
Answer 1: To cancel your Amazon Prime membership, go to the "Your Account" page on the Amazon website or app, select "Prime Membership," and then click or tap on the "End membership" button.
Question 2: What happens if I cancel my Prime membership?
Answer 2: When you cancel your Prime membership, you will lose access to Prime benefits such as free two-day shipping, Prime Video, and Prime Music. You will also no longer be charged for your Prime membership.
Question 3: Can I get a refund if I cancel my Prime membership?
Answer 3: You may be eligible for a prorated refund if you cancel your Prime membership before your renewal date. To check if you're eligible for a refund, contact Amazon customer service.
Question 4: Do I need to cancel my Prime Video channels separately?
Answer 4: Yes, you need to cancel your Prime Video channels separately from your Prime membership. To cancel a Prime Video channel, go to the Prime Video Channels page and click or tap on the "Cancel channel" button next to the channel you want to cancel.
Question 5: What happens to my Amazon gift card balance if I cancel my Prime membership?
Answer 5: Your Amazon gift card balance will remain in your account even if you cancel your Prime membership. You can continue to use your gift card balance to purchase items on Amazon.
Question 6: How do I update my payment method if I have a gift card balance or promotional credits?
Answer 6: To update your payment method, go to the "Your Account" page on the Amazon website or app, select "Payment options," and then select a new payment method. Once you've updated your payment method, you can proceed with canceling your Prime membership.
Closing Paragraph for FAQ: If you have any further questions about canceling your Amazon Prime membership, you can contact Amazon customer service for assistance.
Now that you know how to cancel your Amazon Prime membership, here are some tips to help you avoid being charged for Prime in the future:
Tips
Here are some tips to help you avoid being charged for Amazon Prime in the future:
Tip 1: Set a reminder for your Prime renewal date:
Mark your calendar or set a reminder on your phone for your Prime renewal date. This will help you remember to cancel your membership before you're charged for the next billing cycle.
Tip 2: Use a different payment method for your Prime membership:
If you have a gift card balance or promotional credits in your Amazon account, use a different payment method for your Prime membership. This will prevent your Prime membership from being automatically renewed when your gift card balance or promotional credits run out.
Tip 3: Contact Amazon customer service if you're having trouble canceling:
If you're having trouble canceling your Prime membership, contact Amazon customer service for assistance. They will be able to help you cancel your membership and answer any questions you have.
Tip 4: Consider using a third-party service to manage your subscriptions:
There are a number of third-party services that can help you manage your subscriptions, including Amazon Prime. These services can send you reminders about your renewal dates and help you cancel your subscriptions if you no longer need them.
Closing Paragraph for Tips: By following these tips, you can avoid being charged for Amazon Prime in the future and ensure that you're only paying for the services that you want and use.
Now that you know how to cancel your Amazon Prime membership and how to avoid being charged for Prime in the future, you can make an informed decision about whether or not to continue your membership.
Conclusion
Canceling your Amazon Prime membership is a simple process that can be completed in a few minutes. By following the steps outlined in this article, you can ensure that you're no longer charged for Prime and that you're only paying for the services that you want and use.
Here are the main points to remember:
- To cancel your Prime membership, go to the "Your Account" page on the Amazon website or app and select "Prime Membership." Then, click or tap on the "End membership" button.
- You may be eligible for a prorated refund if you cancel your Prime membership before your renewal date. Contact Amazon customer service to check if you're eligible for a refund.
- You need to cancel your Prime Video channels separately from your Prime membership. To cancel a Prime Video channel, go to the Prime Video Channels page and click or tap on the "Cancel channel" button next to the channel you want to cancel.
- If you have a gift card balance or promotional credits in your Amazon account, you may need to update your payment method before you can cancel your Prime membership.
Closing Message: By following these steps, you can easily cancel your Amazon Prime membership and avoid being charged for Prime in the future. If you have any questions or concerns, you can contact Amazon customer service for assistance.